Booked directly
Contact us with your name, stay dates and reservation number. Clearly state whether you wish to cancel or make a change. We will review your request and confirm the outcome.
Stornierungsbedingungen
Dies ist der Textbereich für diesen Absatz. Klicken Sie zum Ändern einfach hier und beginnen Sie mit der Eingabe. Sobald Sie Ihren Inhalt hinzugefügt haben, können Sie das Design mit verschiedenen Farben, Schriftarten, Schriftgrößen und Aufzählungszeichen anpassen. Markieren Sie einfach die Wörter, die Sie gestalten möchten, und wählen Sie eine der Optionen in der Textbearbeitungsleiste.
Your reservation
Cancellations & changes
Plans changed? Here is how to request a cancellation or change.
Which charges apply?
Your reservation is subject to the cancellation conditions of your selected rate, as shown when booking and in your confirmation. Check these for the deadline and any charges.
Booked through Booking.com
Open your reservation in Booking.com to cancel or request a change. The relevant conditions and any charges are listed with that reservation.
Need help? Please get in touch.
Requesting a change
Would you like different dates, a different number of rooms or to change the guests? Contact us in good time. We will check availability and explain the options and any price differences.
Keep your confirmation
Keep the confirmation of your cancellation or change. If you have not received a reply or anything is unclear, contact us so we can check together.
